2025-03-10 –, Wintergarten
How can civic tech adapt in times of crisis? At Commit Global, our UX approach creates human-centric, accessible tools that empower diverse users, from refugees seeking legal help to responders in high-stress situations. Join us to explore how inclusive, adaptable UX design can make civic tech a stabilizing force.
In today’s world, technology can be a true lifeline, helping people find legal aid, connect with essential resources, and navigate the challenges of a crisis. But what happens when the tech itself becomes a barrier? At Commit Global, we’re driven by the belief that no one should be left behind because of design. In this session, we’ll take you through our inclusive UX approach, showing how every aspect is crafted to empower users, whatever their literacy level, digital comfort, or physical ability.
We’ll share the story behind our legal guidance module, designed from the ground up to address the urgent needs of refugees at the Ukrainian border. Built with inclusive UX principles, this tool adapts to evolving needs in real time, making complex information accessible and straightforward. Through live testing, human-centered design, and research on the ground, we’ve developed a humanitarian digital framework that doesn’t just respond to user needs, but rather it anticipates them.
Join us to explore practical UX strategies that make technology universally accessible, adaptable, and resilient. Whether you’re creating tools for marginalized communities or designing for global impact, this talk will show you how to embed UX into technology designed for crisis situations to empower those in need.
Miruna joined the civic tech community over 3 years ago, driven by a passion for designing processes and solutions that create meaningful impact. She started as a UX Designer, believing that technology has the power to solve real-world social challenges. Inspired by the principles of humanity-centered design, she focuses on understanding users deeply, ensuring that every solution she contributes to is truly beneficial and sustainable.
In her current position, as the Director of Product, she plays a key role in expanding the "Infrastructure for Good," building open-source digital solutions that empower communities and drive positive change. She is committed to making the public good more visible, accessible, and scalable through civic technology.